HMICS Assurance Review of Demand Analysis and Management - Terms of Reference

18 December 2020

The aim of this review will be to assess the state, efficiency and effectiveness of the analysis and management of demand within Police Scotland. It will:

  • Test the appropriateness of the approach, including the assumptions made in its development and the use of policing and other data¬†
  • Test the alignment of, and consider how demand management drives, informs and links to the Target Operating Model (TOM), the Resource Allocation Model (RAM) and Strategic Workforce Plan (SWP)
  • Examine how the application of demand information is used to support business-as-usual tasking and co-ordination and resource planning (including quarterly recruitment decisions) to maintain the required level of operational policing capacity; with the right skills mix to cope with demand on policing
  • Consider how well the analysis of demand provides projections and forecasts for demand on policing services in the future in terms of securing a sustainable policing model.
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Terms of Reference