This report is the result of a thematic inspection of performance management in the Scottish police service.
Number | Recommendation |
|---|---|
1 | HMIC recommends that ACPOS, through the existing work of the NIM Development Team, maximise its efforts to establish compliance with the NIM Minimum Standards (1) across Scottish forces. |
2 | HMIC recommends that ACPOS consider the training needs of the service around issues of indicator and target setting. |
3 | HMIC recommends that ACPOS engage with the Scottish Executive to consider establishing a mechanism for feeding evidence from force consultation exercises into the design of the policing questions in the Scottish Crime and Victimisation Survey, and allow its use for future performance monitoring. |
4 | HMIC recommends that ACPOS engage with NCIS with a view to determining a mechanism to provide strategic analysis which looks across NIM levels 1, 2 and 3 and which will inform the Scottish Strategic Assessment and allow a control strategy to be set reflecting operational policing priorities at local, force and national level. |
5 | HMIC recommends that ACPOS establish a formal arrangement whereby strategic oversight can be applied to the setting of national priorities which reflect the wide range of services the Scottish police service provides. The arrangement should include consultation with the Scottish Executive and the Accounts Commission and be timed to align with business planning cycles. |
6 | HMIC recommends that ACPOS engage with the Scottish Executive and Audit Scotland towards the establishment of a strategic steering group, involving representation from each, to co-ordinate performance measurement and reporting in the Scottish police service. It also recommends that a priority area of activity for the strategic steering group should be a fundamental review of existing performance indicators and targets and the processes for identifying these, with a view to establishing a systematic approach to performance monitoring which meets the needs of all partners. |
7 | HMIC recommends that forces and common police services continue to ensure that organisational priorities are effectively translated in a meaningful way to all members of staff whatever their role. |
8 | HMIC recommends that forces and common police services ensure that they have structured processes which ensure that performance of the whole organisation, including support departments, is reviewed and that actions arising therefrom are appropriately pursued. |
9 | HMIC recommends that forces and common police services establish systems whereby robust performance data can be captured easily and on a timely basis. Such data should be readily accessible, involving a minimum of bureaucracy in the process. |
10 | HMIC recommends that ACPOS, in liaison with the Scottish Executive, pursue the procurement of a suitable common IT solution to support performance management across all Scottish forces, as a top priority. |