Relatively Speaking

29 May 2003

This report is the result of a thematic review of family liaison in Scotland.

Recommendations:

Number

Recommendation

1

That each force identify a senior officer or officers to undertake strategic responsibilities for the formulation and development of family liaison policy.

2

That each force appoint an officer of supervisory rank as Family Liaison Co-ordinator, and that the role is a sole or principal duty for the officer.

3

That ACPOS publish nationally agreed role descriptions and person specifications for the posts of Family Liaison Officer (FLO) and Family Liaison Co-ordinator (FLC).

4

That ACPOS clarify the criteria for deployment of Family Liaison Officers in response to racist crimes and incidents.

5

That ACPOS clarify the criteria for deployment of Family Liaison Officers in response to road deaths.

6

That ACPOS establish a cross-discipline forum to ensure harmonisation of the development of Family Liaison in the areas of crime, road death, racism and civil emergency.

7

That ACPOS publish nationally agreed criteria for the deployment of Family Liaison Officers.

8

That ACPOS publish a nationally agreed role description and person specification for the post of Family Liaison Mentor (FLM), and associated criteria for deployment.

9

That ACPOS give consideration to the establishment of a Scottish Data Register of family liaison contacts, specialist knowledge and good practice.

10

That ACPOS establish a Scottish Police Family Liaison Co-ordinators Forum to promote benchmarking and the sharing of good practice.

11

That forces commit to the provision of appropriate occupational health services for Family Liaison Officers, including mandatory attendance at interviews where so

12

That, as part of major crime review and debrief processes, forces should actively seek the views of family members/next of kin on the effectiveness of family liaison.

13

That in line with the Police Advisory Board (Scotland) Staff Appraisal System – Secondment Attachment Performance Review Forms should be completed when Family Liaison Officers are involved in protracted deployments outwith their normal areas of work.

14

That probationary training provided by the Scottish Police College include an enhanced input on the effects of trauma and grief on the family members of victims of sudden violent death.

15

That ACPOS ensure officers tasked with family liaison in all types of death are trained to national standards.

16

That forces review their Victim Support Scotland (VSS) referral policies with a view to maximising the numbers of bereaved families who are put in touch with VSS.

17

That a priority of forces’ family liaison strategies be to put bereaved families in touch with support groups, and that Family Liaison Officers are proactive in their efforts to achieve this objective.

Publication type: 
Inspection report