HMICS Briefing note on call handling in Police Scotland

07 September 2021

Following comments made during court proceedings today (Tuesday, 07 September) at the High Court in Edinburgh, HMICS believed it may be beneficial to provide context around its assurance role in respect of Police Scotland’s call handling processes.

Please find below a comment from HM Chief Inspector of Constabulary in Scotland, Mrs Gill Imery QPM, and a briefing note on the subject.