Skip to content
HM Inspectorate of Constabulary in Scotland
  • Home
  • About us
    • About us
    • What we do
      • What we do
      • Our organisation
      • Our values
      • Our corporate plan
      • Get involved
      • Annual statements of compliance
    • Our team
      • Our team
      • Craig Naylor
      • Brian McInulty
      • Rebecca Duncan
      • Ray Jones
      • Annie Crowley
      • Maggie Pettigrew
      • John Paterson
      • Jenny Morrison
      • Rhona Ford
      • Debbie Kyle
      • Pamela Colvin
      • Carly Bryce
      • Keri-Anne Balfour
      • Joanna Gardner
      • Ioanna Kiriklidou
    • Our history
      • Our history
      • Colonel John Grant Kinloch
      • Alexander Morrison
    • Partnership working
      • Partnership working
      • Healthcare Improvement Scotland
      • Care Inspectorate
      • National Preventive Mechanism (NPM)
      • Audit Scotland
      • HM Inspectorate of Prosecution in Scotland
  • Publications
    • Publications
    • Recommendations tracker
  • News
  • Our approach to scrutiny
    • Our approach to scrutiny
    • Our scrutiny plans
      • Our scrutiny plans
      • HMICS Scrutiny plan 2025-28
      • HMICS Scrutiny plan 2023 review
      • HMICS Scrutiny plan 2022-25 - update
      • HMICS Scrutiny plan 2022-25
      • HMICS Annual scrutiny plan 2021-22
      • HMICS Annual scrutiny plan 2020-21
      • HMICS Annual scrutiny plan 2019-20
      • HMICS Annual scrutiny plan 2018-19 - update
      • HMICS Annual scrutiny plan 2018-19
      • HMICS Annual scrutiny plan 2017-18 - update
      • HMICS Annual scrutiny plan 2017-18
      • HMICS Annual scrutiny plan 2016-17
      • HMICS Annual scrutiny Plan 2015-16
      • HMICS Annual scrutiny plan 2014-15
    • Our inspection framework
  • Contact
  1. Home
  2. Publications
  3. Custody Inspection Report - Greater Glasgow
  4. Context

Custody Inspection Report - Greater Glasgow

Related Downloads

  • HMICS Custody Inspection Report - Greater Glasgow
    PDF file, size 1.4 MB
Inspection reports

6th March 2025

The aim of this inspection, undertaken jointly by HM Inspectorate of Constabulary in Scotland (HMICS) and Healthcare Improvement Scotland (HIS), was to assess the treatment of, and conditions for, individuals detained in the police custody centres at London Road, Govan and Cathcart in Greater Glasgow. The report provides an analysis of the quality of custody centre operations and the provision of healthcare services. It also outlines key findings identified during our inspection and makes six recommendations for Police Scotland and NHS Greater Glasgow and Clyde. While the recommendations in this report have specific relevance for Greater Glasgow custody centres, we recognise that some of these will be equally applicable to other custody centres across Scotland.

Additional

  • Custody Inspection Report - Greater Glasgow
  • HM Inspectorate of Constabulary in Scotland
  • Our inspection
  • Key findings
  • Recommendations
  • Areas for improvement
  • Context
  • Methodology
  • Outcomes

  • Custody Inspection Report - Greater Glasgow
  • HM Inspectorate of Constabulary in Scotland
  • Our inspection
  • Key findings
  • Recommendations
  • Areas for improvement
  • Context
  • Methodology
  • Outcomes

Context

1. Custody is delivered throughout Scotland by the Police Scotland Criminal Justice Services Division (CJSD). This division is one of several national divisions which sit alongside and support the thirteen local policing divisions. CJSD is led by a Chief Superintendent who reports to an Assistant Chief Constable and, in turn, to a Deputy Chief Constable. Custody is delivered in accordance with the custody standard operating procedure, which is updated and amended regularly to reflect changes in practice guidelines and expectations.

2. National custody throughput has seen an increase over the past three years as indicated in the table below. Greater Glasgow primary custody centres have seen a small reduction in throughput over the past two fiscal years. However, the ancillary centre at Cathcart has been used more frequently in the past year, which brings overall throughput to a similar figure for each of the past two years.

Table 1 – National custody throughput

Year

2019-20

2020-21

2021-22

2022-23

2023-24

Throughput

90311

87408

84010

96279

99986

Table 2 – Custody centre cell capacity and throughput

Custody centre

Number of cells

2022-23

2023-24

Govan

50

8652

8412

London Road

37

7507

7112

Cathcart (ancillary)

58

2265

2973

Total

145

18424

18497

3. Custody centres in Scotland are organised into clusters, each led by a Cluster Inspector and Glasgow has two custody clusters, each with one primary custody centre. The custody centres we visited during this inspection were London Road, Govan, and Cathcart in Glasgow. Cathcart custody centre is an ancillary centre. It is normally closed and is used as a business continuity fallback option. It sits within the same cluster as Govan whereas London Road custody centre sits within its own cluster.

4. During our inspection, Cathcart was opened to allow for essential maintenance at Govan custody centre. We inspected Cathcart and we were also able to inspect Govan custody centre when business returned there from Cathcart. We have placed greater emphasis on the two primary centres in this report, however we comment on the facility at Cathcart where relevant.

5. The custody centres serve the Sheriffdom of Glasgow and are located within local area police stations. Because of their size, Govan and London Road also accommodate detainees from neighbouring jurisdictions when necessary.

6. During our inspection, we found that there was considerable discussion amongst custody staff about which centres should be used in Glasgow. We found a commonly held view that Cathcart custody centre should be prioritised over London Road custody centre. It was considered that this would provide the required increased capacity, thus reducing the number of detainees who are transferred for capacity reasons most weekends.

7. Some staff indicated that there is a case for all three centres to be open, particularly at weekends, however it was recognised that staffing challenges may preclude this. The issue of which centres should have primary status appears to reside within a wider custody estate context, with challenges at Greenock, Coatbridge and Motherwell custody centres impacting on the greater Glasgow custody provision, something the area commander referred to as a significant issue.

8. At the time of our inspection, all staff observed the CJSD 222b shift pattern. Each staff team at Govan and London Road custody centre was made up of two police sergeants, a criminal justice police custody and security officer (CJPCSO) team leader, and ten CJPCSO staff.

Independent custody visitors

9. Under the Police and Fire Reform (Scotland) Act 2012, the Scottish Police Authority (SPA) is required to make arrangements for independent custody visitors to monitor the welfare of people detained in police custody. Regular visits to custody centres are carried out by volunteer independent custody visitors from the local community. Independent Custody Visiting Scotland (ICVS) manages the process and co ordinates volunteers. Any concerns identified by custody visitors are raised with custody staff during their visits and outcomes are recorded in custody records. ICVS is also a member of the UK’s NPM.

10. During our inspection, we reviewed the ICVS service book that is completed following each visit by the custody visitors. This reflected a pattern of recent and regular visits with no significant issues raised.

Previous
Areas for improvement
Next
Methodology
Site Map
Cookie Policy
Accessibility
Data Protection
Freedom of Information
© 2025 HM Inspectorate of Constabulary in Scotland

We use the necessary cookies to make our site work. We'd also like to set analytics cookies that help us make improvements by measuring how you use the site. These will be set only if you accept.

For more detailed information about the cookies we use, see our Cookie Policy.