Status of all recommendations

Police Scotland should develop a demand framework and delivery plan as soon as possible to include the implementation of a structured engagement model to support the effective analysis and interpretation of demand information.

Police Scotland should integrate the development of the annual demand baseline product with the force strategic assessment to ensure a more strategic focus, consistency of approach and address areas where demand information is currently lacking.

Police Scotland should further build on the approach to capturing the standards, assumptions, caveats and quality issues around demand information (both source systems and data repository) and ensure increased transparency around these in designing and delivering analytical products.

Police Scotland and the Scottish Police Authority should, in line with a demand framework, review the operational leadership, governance and focus of their scrutiny processes around demand analysis and management.

Police Scotland should further strengthen its approach to strategy development to include consistent involvement of demand analysis and organisational design elements.

Police Scotland should set out a transparent process for the provision of organisational design support including how demand analysis is used to inform decision making concerning officer and staff numbers and calculate the demand and capacity imbalance at an organisational level.

Police Scotland should further develop its performance reporting framework to better integrate demand information and analysis and provide improved transparency at local level.