Status of all recommendations

Police Scotland should ensure that the probationer training syllabus is more reflective of actual frontline demand and the Competency and Values Framework, to allow officers to feel equipped to deal with the realities of policing.

Police Scotland should review its Corporate Governance Framework and Scheme of Delegation to ensure that delegated decision-making and approval processes are streamlined.

Police Scotland should rename and refocus its grievance process to resolution/mediation, providing mandatory initial steps (in line with contractual and regulatory entitlement) and clear training on the management of the process.

Police Scotland should invest in organisational development and design in order to develop a clear model of adopting cultural change, with supporting implementation steps towards a clearly defined aspirational culture.

Police Scotland should develop its performance framework to encompass the impact of organisational culture, while regularly reporting to the Scottish Police Authority.